Understanding customers, wherever they are
Capture rich, human-centric insights from clients, consumers and patients worldwide with Field Notes’ video-diary platform for authentic, in-the-moment research.
Book a demoOur beautifully designed participant app makes self-ethnography simple
Whether it’s video diaries, ethnography, bulletin boards, UX studies or patient stories, we focus on simplicity and ease of usage.
A window into participants' lives through video, audio, photo and text
To help your participants tell their stories
Capture audio commentary whilst viewing digital behaviours
Witness reactions to stimulus and websites
Mini surveys to complement your qualitative projects
In-app messaging to allow you to engage and communicate with participants
Witness and capture behaviours as they happen, harnessing the power of video diaries
Bring audiences, segments and insights to life, with high quality user-generated content
Test and develop products, services and websites, and capture live feedback
Free up your time and focus on what matters most
Our easy-to-use research platform makes your project management and analysis easier
Talk to experts whenever you need them
Field Notes is built by qualitative researchers and insight professionals. We can help you get set up, carry out training and manage participants.
Switching to Field Notes from a different platform
Changing to a new platform can be intimidating, when you’re managing multiple projects and you need to bring internal stakeholders, colleagues and partners up to speed. But we’re here to make it simple.
Our free structured migration programme takes the stress out of the process. We’ll help make your switch to Field Notes seamless and pain-free.
Find out moreCapture high quality video content worldwide
With 10+ servers across the globe, and our bespoke upload technology, we can collect the highest quality video files via Field Notes from anywhere in the world.
Our networkWe’ve been at the forefront of mobile ethnography and online qualitative research from the very beginning.
What our customers say about us
I would highly recommend Field Notes for any ethnographic research project. This tool provides high-quality video outputs from participants and is very user-friendly for both respondents and project management.
Davies McKerr
Field Notes is our go-to for immersive digital research. The interface is attractive and intuitive, encouraging people to jump right in and share generous glimpses into their lives via text, video, and snapshots.
Gemic
We have quickly become regular users and lovers of Field Notes! It is simple for us and our research participants to use – and simplicity is key to ensuring there are no obstacles between us and getting a glimpse into their thoughts and world.
Humankind Research
We wouldn’t have produced these results without this platform and the brilliant Field Notes team to help us manage it, they were a joy to work with throughout.
Mental Health Foundation
We've been using the Field Notes platform for a few years now and the video quality is the best out there. Dave, Giulia, and the rest of the team at Field Notes go above and beyond to make sure everything runs smoothly. They reach out for feedback and implement it as the needs for this platform evolve. I highly recommend Field Notes.
The Sound
Our simple and all-inclusive pricing model is available as PAYG or as a subscription.
As part of our Field Notes Academy initiative, we’re open to partnerships with universities. And if you’re a student, running a research project for a PHD or final dissertation, you can use Field Notes for free.
